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Cookies Policy

Document Title: Cookie Policy

Version: Version 1.0

Effective Date: 10/7/2026

Last Reviewed: 10/7/2026


Welcome

At Silver Robin Publishing Ltd., we are committed to being open and transparent about how our website operates.

Like many modern websites, we use cookies and similar technologies to help provide a secure, reliable and user-friendly experience.

This Cookie Policy explains what cookies are, why we use them and how you can manage your cookie preferences.

It should be read alongside our:

  • Privacy Policy
  • Terms and Conditions

Together, these documents explain how we collect, use and protect information when you visit our website or purchase our digital educational and informational content.


1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website.

Cookies allow websites to remember information about your visit, helping websites function correctly, improve performance and provide a more personalised browsing experience.

Some cookies are essential for the operation of the website, while others help us understand how visitors use our website or support our marketing activities.

Cookies generally do not provide us with direct access to sensitive personal information such as payment card details.


2. Why We Use Cookies

As a publisher and distributor of digital educational and informational content, we use cookies and similar technologies to help us:

  • Operate our website securely
  • Remember user preferences where appropriate
  • Improve website performance
  • Understand how visitors interact with our website
  • Measure the effectiveness of our marketing
  • Improve customer experience
  • Support the delivery of our digital content

Cookies also help us identify areas where our website may be improved as our business develops.


3. Types of Cookies We Use

Different cookies perform different functions.

The categories below explain the types of cookies that may be used on our website.

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website.

Without them, certain core functions may not operate correctly.

Examples include cookies supporting:

  • Website security
  • Page navigation
  • Secure areas of the website
  • Payment processes
  • Website functionality

Because these cookies are necessary for the operation of the website, they cannot normally be disabled through our cookie preference settings.

3.2 Performance and Analytics Cookies

Performance and analytics cookies help us understand how visitors use our website.

These cookies may collect information such as:

  • Pages viewed
  • Navigation patterns
  • Time spent on pages
  • General website performance
  • Anonymous usage statistics

The information collected helps us improve our website, our publications and the overall customer experience.

Where required by applicable law, these cookies will only be used with your consent.

3.3 Functional Cookies

Functional cookies remember preferences that improve your browsing experience.

These may include remembering:

  • Language preferences
  • Accessibility settings
  • Previously entered information where appropriate
  • Certain user preferences

These cookies help provide a more personalised experience when you return to our website.

3.4 Marketing Cookies

Marketing cookies help us better understand the effectiveness of our advertising and marketing activities.

These cookies may be placed by Silver Robin Publishing Ltd. or by trusted third-party providers acting on our behalf.

Where required by law, marketing cookies will only be used after you have provided your consent.


4. Third-Party Cookies and Similar Technologies

To help operate and improve our website, we may use trusted third-party providers whose services place cookies or use similar technologies.

These providers may assist us with:

  • Payment processing
  • Website hosting
  • Website analytics
  • Customer communications
  • Website security
  • Advertising and marketing
  • Content delivery

As our business develops, the providers we use may change from time to time.

Where appropriate, this Cookie Policy will be updated to reflect significant changes.

4.1 Meta Pixel

Our website may use the Meta Pixel (or similar technologies provided by Meta Platforms) to help us understand the effectiveness of our advertising campaigns.

Subject to your cookie preferences, the Meta Pixel may collect information relating to:

  • Pages visited
  • Website activity
  • Buttons clicked
  • Purchases completed
  • General interactions with our website

This information helps us:

  • Understand how visitors use our website
  • Improve future advertising campaigns
  • Measure the effectiveness of marketing activities
  • Provide more relevant advertising to interested audiences

The Meta Pixel does not provide us with your payment card information or other sensitive financial information.

Further information about Meta's processing of personal information is available through Meta's own privacy documentation.

4.2 Website Analytics

We may use website analytics services, such as Google Analytics or similar technologies, to better understand how visitors interact with our website.

Analytics cookies may help us understand:

  • Which pages are viewed most frequently
  • How visitors navigate our website
  • How long visitors remain on particular pages
  • Opportunities to improve website performance and usability

Where required by applicable law, analytics cookies will only be used after you have provided your consent.

4.3 Future Technologies

As technology develops, we may introduce additional tools or services that use cookies or similar technologies to improve our website or customer experience.

Examples may include:

  • Website performance tools
  • Customer experience analytics
  • Accessibility tools
  • Fraud prevention technologies
  • Customer support systems

Where required by law, appropriate notice and consent mechanisms will be provided before non-essential technologies are used.


5. Managing Your Cookie Preferences

You remain in control of your cookie preferences.

Where required by applicable law, you will be given the opportunity to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage your individual cookie preferences

Your choices can normally be updated at any time through our cookie preference tool, where available.

5.1 Browser Settings

Most internet browsers also allow you to:

  • View cookies stored on your device
  • Delete cookies
  • Block future cookies
  • Receive notifications before cookies are stored

Please note that disabling certain cookies may affect the functionality, security or performance of our website.

Some services or features may not operate as intended if essential cookies are disabled.


6. International Visitors

Our website may be accessed by visitors from countries outside the United Kingdom.

Where local privacy or cookie legislation applies to visitors within their jurisdiction, we will seek to comply with those legal requirements to the extent applicable to our services.

Our use of cookies is intended to operate consistently with our Privacy Policy and applicable data protection legislation.


7. Changes to this Cookie Policy

As our business, website and technology continue to develop, we may update this Cookie Policy from time to time.

Updates may be made to reflect:

  • Changes in applicable legislation
  • Developments in technology
  • New website features
  • Changes to our publishing activities
  • Improvements to our customer experience
  • Changes to the third-party services we use

The latest version of this Cookie Policy will always be available on our website together with its effective date.

Where changes materially affect the way non-essential cookies or similar technologies are used, we will take reasonable steps to notify users where appropriate and, where required by law, seek fresh consent.


8. Contact Us

If you have any questions regarding this Cookie Policy or the way cookies are used on our website, please contact us using the details below.

Silver Robin Publishing Ltd.

Registered Office: 300 Ellerdine Road, Hounslow, England, TW3 2PY

Company Registration Number: 17119285


9. Relationship with Other Policies

This Cookie Policy forms part of the wider legal framework governing your use of our website.

It should be read together with our:

  • Terms and Conditions
  • Privacy Policy
  • Refund Policy

Each document explains a different aspect of how Silver Robin Publishing Ltd. operates its business and how we seek to provide a transparent, secure and professional experience for our customers.


10. Your Continued Control

We believe that visitors should remain in control of how their information is used.

You may review and update your cookie preferences at any time using our cookie preference tool, where available, or by adjusting your browser settings.

Choosing to decline non-essential cookies will not prevent you from accessing the core features of our website, although certain functionality or personalised features may operate differently.

Our aim is to use cookies responsibly, transparently and only where they help us provide a better experience for our customers.


Document Information

Document Title: Cookie Policy

Version: Version 1.0

Effective Date: 10/7/2026

Last Reviewed: 10/7/2026