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Terms & Conditions

Effective Date: 9/7/2026


Welcome

Welcome to Silver Robin Publishing Ltd.

We appreciate your interest in our publications and thank you for choosing to purchase or access our digital educational and informational content.

These Terms and Conditions ("Terms") explain how our website, publications, subscription services and digital content are made available, together with the rights and responsibilities that apply to both you and us.

Our aim is to present our business clearly, operate transparently and provide customers with confidence when purchasing from us. We encourage you to read these Terms carefully before using our website or purchasing any of our content.

By accessing our website or purchasing any content or services from Silver Robin Publishing Ltd., you confirm that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, you should not use our website or purchase our content.


1. About Us

Silver Robin Publishing Ltd. is a United Kingdom publishing company specialising in the publication and distribution of digital educational and informational content.

We develop, publish, licence and distribute original publications together with selected licensed educational content made available under valid publishing, licensing and commercial distribution rights.

Our content is designed to help individuals develop practical knowledge across a range of business, technology, entrepreneurship and digital publishing subjects.

Our publications may include, but are not limited to:

  • Digital publications
  • Educational guides
  • Informational resources
  • Video publications
  • Downloadable documents
  • Templates
  • Business toolkits
  • Subscription libraries
  • Licensed educational content
  • Supporting software resources
  • AI-assisted educational materials

As our business develops, additional forms of educational and informational content may be introduced.

1.1 Company Information

Company Name: Silver Robin Publishing Ltd.

Company Registration Number: 17119285

Registered Office: 300 Ellerdine Road, Hounslow, England, TW3 2PY


2. Our Commitment

We believe that educational publishing should be transparent, accessible and professionally presented.

Our commitment is to:

  • Clearly describe the content we publish and distribute;
  • Explain the rights customers receive when purchasing from us;
  • Operate our business with honesty and transparency;
  • Protect customer information responsibly;
  • Continually improve the quality of our publications and services.

Nothing within this section creates additional contractual obligations beyond those contained elsewhere within these Terms. It is intended to explain the standards by which we seek to operate our business.


3. Definitions

Throughout these Terms the following definitions apply.

"Company", "we", "our" and "us" refer to Silver Robin Publishing Ltd..

"Customer", "you" and "your" refer to any individual purchasing or accessing our content or services.

"Website" means any website operated by or on behalf of Silver Robin Publishing Ltd..

"Content" means all educational and informational material published, licensed or distributed by us, including but not limited to videos, publications, PDFs, downloadable resources, templates, graphics, software-related materials, subscription content and other digital resources.

"Subscription" means any recurring membership providing continuing access to selected content published by us.

"Licence" means any separate licence granting additional rights to use, reproduce, distribute or commercially exploit specific content supplied by Silver Robin Publishing Ltd.

"Services" means any digital services, customer support, subscriptions or other facilities made available by us in connection with our content.


4. Eligibility

By using our website or purchasing our content, you confirm that:

4.1 You are at least eighteen (18) years of age.

4.2 You have the legal capacity to enter into a legally binding agreement.

4.3 All information provided to us is accurate, complete and kept up to date.

4.4 You will use our website and content only for lawful purposes.

We reserve the right to refuse access to our services where we reasonably believe these conditions are not satisfied.


5. Nature of Our Business

Silver Robin Publishing Ltd. operates as a publisher and distributor of digital educational and informational content.

Our role is to research, develop, publish, licence and distribute educational resources intended to support learning, personal development and entrepreneurial understanding.

Some publications are created directly by Silver Robin Publishing Ltd.

Other publications are distributed under valid commercial publishing or licensing agreements with third-party rights holders.

Where content is supplied under licence, we do so only where we hold the appropriate authority to publish and distribute that material.

Nothing within our website or publications should be interpreted as suggesting that all published content has been authored exclusively by Silver Robin Publishing Ltd., unless expressly stated.


6. Educational Purpose

All content published or distributed by Silver Robin Publishing Ltd. is provided solely for educational and informational purposes.

Our publications are intended to communicate ideas, methodologies, research, practical guidance and educational information.

Customers remain entirely responsible for determining whether and how any information should be applied to their own circumstances.

Different individuals, businesses and jurisdictions may require different approaches, and no publication can guarantee suitability for every reader.


7. Purchasing Content

7.1 Orders

By placing an order through our website, you are making an offer to purchase the selected content or services in accordance with these Terms.

All orders are subject to acceptance by Silver Robin Publishing Ltd.

We reserve the right to refuse or cancel an order where we reasonably believe:

  • Payment has not been successfully authorised;
  • Fraudulent activity is suspected;
  • Inaccurate pricing or product information has been displayed due to an error;
  • The purchase would breach applicable laws or regulations.

If payment has already been taken for an order that cannot be fulfilled, an appropriate refund will be issued.

7.2 Pricing

All prices displayed on our website are shown in the applicable currency at the time of purchase.

Where required by law, prices will include applicable taxes.

Customers purchasing from outside the United Kingdom remain responsible for any local taxes, duties or similar charges that may apply within their own jurisdiction unless otherwise stated.

Prices may be amended at any time without prior notice.

Any price changes will not affect orders that have already been accepted.

7.3 Payment

Payments are processed securely through authorised third-party payment providers, including Stripe.

We do not receive or store customers' payment card details.

By submitting payment information, you confirm that you are authorised to use the selected payment method.


8. Delivery of Content

8.1 Digital Delivery

Unless expressly stated otherwise, all content supplied by Silver Robin Publishing Ltd. is delivered electronically.

Delivery may include one or more of the following:

  • Secure download links
  • Online viewing portals
  • Hosted content libraries
  • Email access links
  • Subscription platforms
  • Other secure digital delivery methods

Customers are responsible for ensuring that they provide an accurate email address and that emails from Silver Robin Publishing Ltd. can be received.

8.2 Delivery Times

In most cases, access to purchased content will be provided shortly after successful payment.

Occasionally, delivery may be delayed due to:

  • Payment verification
  • Technical issues
  • Scheduled maintenance
  • Unforeseen service interruptions

Where delays occur, we will make reasonable efforts to restore access as quickly as practicable.

8.3 Customer Responsibilities

Customers are responsible for:

  • Maintaining access to the email address used during purchase
  • Keeping access links secure
  • Maintaining suitable internet access where required
  • Ensuring compatible devices are available to access our content


9. Subscription Services

9.1 General

Certain content is made available through recurring subscription services.

An active subscription provides access to the content included within the relevant membership during the subscription period.

Access remains available only while the subscription remains active and payments continue to be received.

9.2 Ongoing Development

Our subscription library is intended to evolve over time.

As part of our publishing activities we may:

  • Publish additional educational content
  • Update existing publications
  • Replace outdated material
  • Reorganise content libraries
  • Improve navigation and delivery systems.

Content may therefore change from time to time in order to improve the overall quality and relevance of our publications.

9.3 Renewal

Unless otherwise stated at the time of purchase, subscriptions renew automatically at the selected billing interval.

Customers may cancel future renewals at any time using the available account management process or by contacting us.

Cancellation prevents future subscription charges but does not automatically generate a refund for payments already made, except where required by law or under our Refund Policy.

9.4 Availability

While we will make reasonable efforts to maintain uninterrupted access to subscription content, temporary interruptions may occasionally occur due to maintenance, software updates or events outside our reasonable control.

Such interruptions do not normally constitute a breach of these Terms.


10. Lifetime Access Content

10.1 Meaning of Lifetime Access

Where content is described as including "Lifetime Access", this means access for as long as Silver Robin Publishing Ltd. continues to make that particular content or a substantially equivalent version available as part of its business operations.

Lifetime Access does not refer to the lifetime of the purchaser.

10.2 Platform Changes

As technology develops, we may change:

  • Website platforms
  • Hosting providers
  • Delivery methods
  • File formats
  • Software used to distribute content

Where reasonably practicable, customers will continue to receive substantially equivalent access to content previously purchased.

10.3 Business Changes

Nothing within these Terms guarantees that any specific platform, website design or technology will remain unchanged indefinitely.

Our obligation is to use reasonable efforts to continue making purchased content available in an appropriate format while the business continues to operate.


11. Intellectual Property

11.1 Ownership

Unless expressly stated otherwise, all intellectual property rights in our content remain the property of Silver Robin Publishing Ltd. and/or the relevant rights holder.

Nothing contained within these Terms transfers ownership of any intellectual property to the customer.

11.2 Rights Granted

Upon successful purchase, customers receive a limited, non-exclusive, non-transferable licence to access and use the purchased content in accordance with these Terms.

Only those rights expressly granted are provided.

All other rights remain reserved.

11.3 Copyright

Our content is protected by copyright and other intellectual property laws.

Except where an accompanying licence expressly permits otherwise, customers must not:

  • Reproduce our content
  • Redistribute our content
  • Sell copies
  • Publicly publish our content
  • Remove copyright notices
  • Represent our content as their own work


12. Commercial Licences

Certain publications may include separate commercial usage rights, duplication rights or resale licences.

Where applicable:

  • Those rights will be supplied separately
  • The accompanying licence forms part of the agreement relating to that specific content
  • Customers must comply with all licence conditions

Content supplied without a separate commercial licence is intended solely for the customer's personal use.

Failure to comply with an applicable licence may result in the withdrawal of those licence rights and any other remedies available under applicable law.


13. Acceptable Use

13.1 General

Customers are expected to use our website, content and services responsibly and in accordance with these Terms.

You agree not to use our website or content in any way that is unlawful, fraudulent or likely to interfere with the rights of other users or the operation of our business.

13.2 Prohibited Activities

Unless expressly authorised by us in writing or under an accompanying commercial licence, customers must not:

  • Copy, reproduce or redistribute our content
  • Upload our content to public websites or file-sharing services
  • Provide purchased content to third parties without permission
  • Attempt to bypass access controls or security measures
  • Remove copyright or proprietary notices
  • Falsely claim authorship or ownership of our content
  • Use our content for unlawful purposes
  • Interfere with the operation or security of our website

Any unauthorised use may result in the suspension or termination of access together with any other rights available to us under applicable law.


14. Artificial Intelligence and Emerging Technologies

14.1 General

Some of our publications may discuss, demonstrate or reference artificial intelligence ("AI"), software platforms and other third-party technologies.

Technology develops rapidly and these services may change over time.

Features, pricing, availability and functionality of third-party platforms are outside our control.

14.2 Educational Examples

Examples, prompts, workflows, screenshots and demonstrations included within our content are provided solely for educational and illustrative purposes.

As software providers regularly update their products, examples contained within our publications may no longer exactly match the latest versions available to customers.

This does not necessarily mean that the educational principles being demonstrated have changed.

14.3 Customer Responsibility

Customers remain responsible for reviewing, verifying and evaluating any output produced by artificial intelligence systems or other third-party technologies before relying upon that information.

AI-generated responses may contain inaccuracies, omissions or outdated information.

Nothing contained within our publications should be interpreted as guaranteeing the accuracy, completeness or suitability of any output produced by third-party AI systems.

14.4 Third-Party Platforms

References to third-party software, websites or online services are included for educational purposes only.

Unless expressly stated otherwise, Silver Robin Publishing Ltd. is not affiliated with, endorsed by or acting on behalf of any third-party platform referred to within our publications.


15. No Professional Advice

Our publications are intended to provide educational and informational content only.

Nothing published by Silver Robin Publishing Ltd. constitutes:

  • Legal advice Financial advice
  • Tax advice
  • Accounting advice
  • Investment advice
  • Regulated business advice
  • Any other form of professional advice

Customers should seek advice from an appropriately qualified professional before making decisions relating to their own individual circumstances where specialist advice is required.


16. No Guarantees of Results

Every individual, business and market is different.

For that reason, we do not guarantee that any customer will achieve particular financial, commercial or personal results through the use of our content.

Success depends upon many factors outside our control, including but not limited to:

  • Individual effort
  • Prior knowledge
  • Experience
  • Implementation
  • Available resources
  • Changing market conditions
  • Technological developments
  • Economic factors

Any case studies, examples, illustrations or success stories included within our publications are provided solely to demonstrate concepts and should not be interpreted as guarantees of future performance.


17. Website Availability

We aim to maintain a reliable and secure website for all users.

However, we cannot guarantee uninterrupted availability.

Temporary interruptions may occur as a result of:

  • Scheduled maintenance
  • Software updates
  • Internet service disruptions
  • Hosting provider issues
  • Cyber security incidents
  • Circumstances beyond our reasonable control

Where reasonably practicable, we will seek to minimise disruption and restore services as quickly as possible.


18. Third-Party Services

To operate our business we make use of a number of trusted third-party providers.

These may include providers of:

  • Payment processing
  • Website hosting
  • Cloud storage
  • Email communications
  • Customer support
  • Analytics
  • Digital content delivery

Although we carefully select the providers we work with, their services operate independently from Silver Robin Publishing Ltd.

We cannot accept responsibility for interruptions or failures caused solely by third-party providers that are outside our reasonable control.


19. International Customers

Our website may be accessed by customers in countries outside the United Kingdom.

Customers are responsible for ensuring that their purchase and use of our content complies with the laws applicable within their own country or jurisdiction.

Nothing contained within these Terms is intended to remove or restrict any mandatory consumer rights that cannot lawfully be excluded within a customer's country of residence.

Where personal information is transferred internationally, appropriate safeguards will be applied in accordance with applicable data protection legislation.

We reserve the right to restrict access to our services in jurisdictions where supplying our content would be unlawful or impracticable.


20. Changes to Content and Services

As part of our commitment to maintaining accurate and relevant educational publications, we may from time to time:

  • Update publications
  • Improve existing content
  • Revise outdated information
  • Introduce new resources
  • Discontinue obsolete materials
  • Improve website functionality
  • Develop additional services

Where practical, updates will be implemented in a manner that maintains or improves the overall value of the content available to our customers.

The continued development of our publications shall not, by itself, constitute a breach of these Terms.


21. Refunds and Consumer Rights

21.1 Refund Policy

Our Refund Policy forms part of these Terms and should be read alongside them before purchasing any content or services.

By completing a purchase, you acknowledge that you have had the opportunity to review our Refund Policy.

21.2 Digital Content

Where digital content is made available immediately following purchase, customers may be asked during the checkout process to expressly consent to immediate delivery and acknowledge that, where permitted by applicable law, this may affect certain statutory cancellation rights.

Nothing within these Terms or our Refund Policy is intended to exclude or restrict any consumer rights that cannot lawfully be excluded.

21.3 International Consumer Rights

Where mandatory consumer protection legislation applies within a customer's country or jurisdiction, those statutory rights shall continue to apply to the extent required by applicable law.


22. Limitation of Liability

22.1 General

Nothing contained within these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

Subject to that principle, Silver Robin Publishing Ltd. shall not be liable for indirect or consequential losses arising from the purchase or use of our content or services.

22.2 Educational Content

Our publications are intended to support education and learning.

Customers remain responsible for their own decisions, actions and implementation of any information contained within our publications.

Accordingly, we cannot accept responsibility for:

  • Business decisions
  • Financial decisions
  • Investment decisions
  • Legal decisions
  • Taxation matters
  • Commercial outcomes
  • Personal circumstances
  • Decisions made following the use of our educational content

22.3 Maximum Liability

To the fullest extent permitted by law, our total liability relating to any individual purchase shall not exceed the amount paid by the customer for the relevant content or subscription giving rise to the claim.


23. Force Majeure

We shall not be responsible for delays or failures in performing our obligations where such delay or failure results from events beyond our reasonable control.

Such events may include, without limitation:

  • Natural disasters
  • Fire
  • Flood
  • Severe weather
  • Epidemic or pandemic
  • War
  • Terrorism
  • Civil disturbance
  • Industrial action
  • Governmental action
  • Internet outages
  • Cyber attacks
  • Telecommunications failures
  • Failures of third-party hosting providers
  • Failures of cloud service providers
  • Widespread software failures

Where reasonably practicable, we will take appropriate steps to minimise disruption and restore services as soon as possible.


24. Suspension and Termination

We reserve the right to suspend or terminate access to our website, content or services where we reasonably believe that a customer has:

  • Breached these Terms
  • Breached an applicable commercial licence
  • Engaged in fraudulent activity
  • Attempted unauthorised access to our systems
  • Infringed our intellectual property rights
  • Used our website or content unlawfully

Where appropriate, we may also remove access to purchased or subscription content following such termination.

Termination under this section does not affect any other legal rights or remedies available to Silver Robin Publishing Ltd.


25. Privacy and Data Protection

The collection, storage and processing of personal information is governed by our Privacy Policy.

Where cookies or similar technologies are used, additional information is provided within our Cookie Policy.

Customers are encouraged to read both documents alongside these Terms.


26. Changes to these Terms

We may update these Terms from time to time to reflect:

  • Changes in legislation
  • Developments in technology
  • Improvements to our services
  • Changes in our publishing activities
  • Changes to our business operations

The most recent version will always be published on our website together with its effective date.

Where changes materially affect customers, we will take reasonable steps to bring those changes to their attention where appropriate.

Continued use of our website or services after updated Terms become effective constitutes acceptance of those revised Terms.


27. Severability

If any provision of these Terms is held by a court or other competent authority to be invalid, unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

Where possible, the affected provision shall be interpreted so as to reflect its original intention while remaining legally enforceable.


28. No Waiver

Any delay or failure by Silver Robin Publishing Ltd. to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available to us.


29. Entire Agreement

These Terms, together with our:

  • Privacy Policy
  • Refund Policy
  • Cookie Policy
  • Any applicable commercial licence supplied with specific content

constitute the entire agreement between Silver Robin Publishing Ltd. and the customer regarding the purchase and use of our content and services.

They supersede any previous discussions, understandings or representations relating to the same subject matter.


30. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms or the use of our website, content or services shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws applicable within a customer's country of residence require otherwise.


31. Contact Information

If you have any questions regarding these Terms, our content or our services, please contact us using the details below.

Silver Robin Publishing Ltd.

Registered Office: 300 Ellerdine Road, Hounslow, England, TW3 2PY

Company Registration Number: 17119285


Document Information

Document Title: Terms and Conditions

Version: Launch Pack Version 1.0

Effective Date: 9/7/2026

Last Reviewed: 9/7/2026